Privacy Policy

1. What we collect

We only collect what you give us, and only what we need to run the product.

• Account information - your name, email, company, phone, and role, captured when you register.
• Sales context - your buyers, product details, pain points, deal sizes, and methodology preferences, captured during intake to generate your personalised program.
• Usage data - which features you use, when, and how often, used to improve the platform.

We do not buy data about you from third parties. We do not enrich your profile from external sources without telling you.

2. How we use it

• To run your account and deliver the platform.
• To generate your personalised sales program from your intake.
• To send you account notifications, trial status updates, and product changes that affect you.
• To respond to your support requests.

We do not sell your personal information. We do not share it with advertisers. Period.

3. Data storage and security

Your account data and generated outputs are stored in Supabase, a SOC 2 Type II compliant database provider. Data is encrypted in transit (TLS) and at rest. Access inside your workspace is restricted to you and any team members you explicitly invite.

4. AI processing

The content you enter during intake is sent to Anthropic's Claude API to generate your outputs. Anthropic processes the data under their commercial API terms, which prohibit training on customer inputs. We do not use your data to train any model, ours or theirs.

5. Your rights

You have the right to:

• Access a copy of the personal data we hold about you.
• Correct inaccurate information in your account.
• Delete your account and all associated data.
• Export your generated outputs at any time using the built-in Word export.

To exercise any of these, email support@thedealmentor.ai. We respond within 30 days, usually faster.

6. Cookies and analytics

We use essential cookies for authentication and session management. No advertising cookies. No third-party tracking pixels.

We use PostHog for product analytics, which records anonymised events about feature usage tied to your account ID. This is used internally only to understand which parts of the product help and which need work.

7. Updates to this policy

We may update this policy as the product evolves and laws change. Material changes will be communicated to your account email before they take effect. The "Last updated" date above always reflects the most recent version.

8. Contact

For any privacy question or data request, email support@thedealmentor.ai. We are KSW Solutions, the operator of TheDealMentor.AI.

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