Refund Policy

Last updated: May 13, 2026

1. Try before you buy

Every plan starts with a free trial: 7 days on the Founder plan, 14 days on Team and Growth. No credit card is required to start. You will not be charged during your trial. Use the trial to confirm the product is right for you before committing.

2. Cancellation

You may cancel any time from your account settings. Cancellation takes effect at the end of your current billing period. You keep full access until that date and retain access to outputs you have already generated.

3. When we issue refunds

If you were charged and believe it was in error, email support@thedealmentor.ai within 7 days of the charge. We review every request on its merits. Refunds are generally issued for:

4. When we do not issue refunds

5. Annual plans

Annual subscribers may request a prorated refund for unused full months within 30 days of their annual renewal date. After 30 days, the annual commitment runs to its end. Contact support@thedealmentor.ai to start the request.

6. How to request a refund

Email support@thedealmentor.ai with:

We respond within 2 business days. Approved refunds are processed by Paddle.com (our merchant of record) and typically reach your card within 5 to 10 business days.

7. Contact

Refund questions: support@thedealmentor.ai. We are KSW Solutions.


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